Q: What are your shipping costs?A: All retail orders within the United States are a flat rate of $5.75, except orders of $200 or more then shipping is free. Q: I used to be able to pickup my order at your warehouse. I do not see an option for this. Can I still pick up my order?A: We have just moved and are still trying to settle in. Please call us at 503-612-0200 to make arrangements. Thank you! Q: What is glucono delta lactone and sodium benzoate? And what are they used for in your lotions?A: Glucono delta lactone (GDL) is a natural preservative used to inhibit microbial bacteria in our lotions. Sodium benzoate is also a preservative that works with the GDL to inhibit mold growth.