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Frequently Asked Questions

Q: What are your shipping costs?
A: All retail orders within the United States are a flat rate of $5.75, except orders of $200 or more then shipping is free.
Q: I used to be able to pickup my order at your warehouse.  I do not see an option for this.  Can I still pick up my order?
A: We have just moved and are still trying to settle in.  Please call us at 503-612-0200 to make arrangements.  Thank you!
Q: What is glucono delta lactone and sodium benzoate? And what are they used for in your lotions?
A: Glucono delta lactone (GDL) is a natural preservative used to inhibit microbial bacteria in our lotions. Sodium benzoate is also a preservative that works with the GDL to inhibit mold growth.

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